18 Oct FUTEC redefines industry standard with 5 years warranty
FUTEC will offer an extended 5 years warranty on all new systems purchased from October 2017 onwards. In this industry-leading move, dubbed the Lean Back Pact, we will also offer premium support and maintenance as part of a service contract. Now FUTEC not only delivers best-in-class print and specialist surface inspection technologies for increased control, greater efficiency and minimal waste, it is also leading the way in customer service.
“The Lean Back Pact recognises that stability and efficiency are the keys to success, particularly in increasingly competitive flexo and gravure printing markets,” said Silvio Neumann, FUTEC’s General Manager, EMEA. “We have listened to our customers and we believe the extended warranty as well as our premium service and support contracts provide the peace of mind they need in today’s business environment of narrow margins. At FUTEC we have always viewed our customer relationships as partnerships, and this enriched after-sales approach reflects this.”
“I believe the extended warranty period positions FUTEC very competitively in the market place,” continues Silvio Neumann. “Our 40-year-old industry heritage and technological excellence not only enables us to offer the best 100% inspection solutions to print service providers, it also means we can offer the best in after-sales care, giving our customers 100% confidence in us.”
If you would like to know more about the FUTEC Lean Back Pact and our 5 years warranty pls drop us a mail
Or download the whole press release here